Last updated: March 17, 2025 · Effective: January 1, 2025
We collect information you provide directly to us when using our services, including name, address, email address, phone number, shipment details, and payment information. We also collect information automatically when you use our website, including IP addresses, browser type, pages viewed, and tracking data.
We use collected information to process and fulfill your shipments, provide customer support, send service updates and tracking notifications, improve our services, comply with legal obligations (including customs requirements), and send marketing communications where you have consented.
We share your information with carriers and logistics partners necessary to fulfill your shipment, customs authorities and government agencies as required by law, payment processors for billing purposes, and technology service providers who assist our operations. We do not sell your personal information to third parties for marketing purposes.
As a global logistics company, your shipment data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where required by EU/UK GDPR.
We retain shipment records for 7 years to comply with US customs and tax regulations. Account information is retained for the life of your account plus 3 years. You may request deletion of non-legally-required data at any time.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. California residents have additional rights under CCPA. To exercise your rights, contact privacy@globalcargo360.com or write to our US Headquarters.
We use essential cookies for site function, analytics cookies (with consent) to improve our service, and marketing cookies (with consent) to deliver relevant advertising. You can manage cookie preferences via the consent banner or your browser settings.
For privacy questions, requests, or concerns, contact our Privacy Officer at privacy@globalcargo360.com or by post to: Privacy Officer, Global Cargo Shipping Company Inc., One World Trade Center, Suite 8500, New York, NY 10007.